Our Story

Since 2002, Hotbakes 24/7 has been Singapore's original fresh-toasted sandwich vending service, bringing you delicious, hot meals in just 90 seconds. As the first to introduce fully hot sandwich vending machines in Asia, we've been serving over 50 flavors of freshly toasted sandwiches across schools, hospitals, offices, and more.

What started as an innovative solution to provide fresh, hot meals at any time of day has grown into Singapore's most trusted vending service. We understand that in today's fast-paced world, people need convenient access to healthy, delicious food options.

Our Mission

To provide fresh, healthy, and convenient sandwich options that are available 24/7, ensuring that everyone has access to quality meals whenever they need them.

Our Vision

To be the leading provider of fresh-toasted sandwich vending services across Asia, setting the standard for quality, convenience, and customer satisfaction.

Our Values

Freshness

We guarantee daily freshness in all our products, ensuring every sandwich is made with the finest ingredients.

Health

Our Healthier Choice certified options provide nutritious meals without compromising on taste.

Convenience

90-second service ensures you get your meal quickly, whenever you need it.

Quality

We maintain the highest standards of hygiene and quality in all our operations.

Certifications & Awards

Healthier Choice Certified

Recognized by the Health Promotion Board for providing healthier food options

Quality Assurance

ISO certified processes ensuring consistent quality and safety

Customer Excellence

Consistently rated 4.5+ stars by our customers across all locations

Our Team

Our dedicated team of baking professionals, pastry chefs, and customer service experts work tirelessly to ensure that every HotBakes experience exceeds expectations. From our kitchen staff who prepare fresh ingredients daily to our delivery team that brings your orders to your doorstep, everyone is committed to delivering excellence.

Meet the Chef

Chef Photo

Chef Racheal Nisiima

Head Pastry Chef & Founder

With over 15 years of experience in the culinary arts, Chef Racheal brings passion, creativity, and precision to every creation at HotBakes. Trained in both traditional and modern baking techniques, she specializes in custom cake design and artisanal bread making.

Credentials & Experience:

  • Certified Pastry Chef from Le Cordon Bleu
  • 15+ years in professional baking
  • Specialized in wedding and celebration cakes
  • Expert in traditional bread making techniques
  • Winner of "Best Local Bakery" 2023

Baking Philosophy:

"Every cake tells a story, every bread carries tradition, and every pastry brings joy. At HotBakes, we don't just bake goods – we create memories that last a lifetime. Our commitment to using only the finest ingredients and time-honored techniques ensures that every bite is a celebration of taste and craftsmanship."

"Baked with love, served with pride"

- Chef Racheal Nisiima